LASU Journal of Employment Relations and Human Resource Management
(LJERHRM)
ISSN: 2705-3482
Volume 1, No. 1, December 2018
Pages 314-322
DOI: 10.36108/ljerhrm/8102.01.0143
ORGANISATIONAL SILENCE AND PERFORMANCE OF SELECTED SMALL AND MEDIUM ENTERPRISES IN LAGOS STATE
DUROWOJU, Stella T. (PhD) 1 & ELEGUNDE, Ayobami F. 2
Department of Business Administration, Faculty of Management Sciences, Lagos State University, Ojo.
ayobami207@gmail.com
Abstract
This study focused on organisational silence and performance of selected small and medium enterprises (SMEs) in Lagos State. The objective of this study is to empirically examined the concept of organisation silence and its outcomes on SMEs operating in Lagos State. Survey research design was employed in this study. Primary and secondary data were used in this study. The target population covers SMEs registered with Nigerian Association of Small & Medium Enterprises (NASME). 100 copies of questionnaire were administered to members of NASME (Lagos State Chapter) as a sample size. 71 copies were duly filled, returned and valid for this study. Descriptive and inferential statistics were used to analyze data collected. Spearman rank correlation was used to test the hypothesis of this study. r =0.70, which 70% level of relationships. The result of the analysis revealed that organisational silence has effect on performance of SMEs in Lagos State. The study recommended that employees should be allowed to participate in decision making that will affect them should be recognized in such a way that will motivates them to break their silence for effective communication.
Keywords: Organisational Silence, performance, Organisational Culture, Participatory Leadership Style, SMEs